Maintenance and Repair

Ecozi maintains and repairs all manufacturers commercial rainwater harvesting systems

Our staff have in-depth knowledge and expertise of all rainwater harvesting systems and the required training for all aspects of the system from tanks and drainage to filters, pumps and controls. Rainwater harvesting equipment is a control system, and for large commercial systems the complexity is likely to require a high level of experience for breakdown diagnostics. 

We offer the following services:

Emergency assistance
Telephone help is available to customers and advice is available to outline the ‘what to do options’ if you have a system failure and water is required urgently. Ecozi can enter a service level agreement for maximum response times to attend breakdowns or attend at short notice. For Ecozi supplied systems our service teams carry full spare parts inventory to ensure component availability on the first visit.

Routine maintenance contracts
With installations throughout the UK, Ecozi can offer competitive fixed price maintenance contracts for 6 or 12 monthly visits with discounts available for longer term contracts. The system efficiency (maximizing use of rainwater) is dependent upon clean filters in the system, each system will have at least one filter.

Long term maintenance
Tank cleaning, modifications and efficiency improvements are additional services available as your system matures. The main storage tank will require emptying and internal cleaning every 7 – 10 years. Ecozi provide tank cleaning services with all staff approved for confined space work. Tank cleaning may be required after initial construction work is complete, if the water has become contaminated or excessive debris has entered the drains or tank.

Our experienced, professional and reliable engineers can attend sites throughout the UK and will ensure your system is properly maintained. We can offer assistance by phone or onsite and will respond immediately. Contact us today on 01926 889241 or for more information.